Company Profile

Pre-Sales Service
* Inquiry and consulting support.
After-Sales Service
* Training how to install and function the machine.
* Engineers available to service machinery overseas.
* 12 months warranty and life spand service available.
* Flowchart and factory design.
* View our Factory.

Service

Our company always put the interests and quality of its clients first, insists the principle that there is no best but only better service. We will commit to provide quality products and improve on-site service and service after selling. Specific commitments are now as follows:
We will organize an experienced engineering team, managed by the Project Manager.
Ensure high-quality materials, excellent service provided to the user;
During the installation process, we will appoint a technical and installation supervision services at the scene.
We do debugging of stand-alone equipment and on-line debugging and commissioning test run to ensure normal operation of the project at full load conditions.
Supply the technical of your staff to ensure training of personnel to operate independently for free.
To ensure that once installation acceptance;
Within one month, to provide customers with qualified acceptance after completion of archive.
To ensure timely provision of equipment and accessories;
We have developed new products, new technology, will give priority to customers;
In the equipment’s warranty period (within 12 months of the date of commissioning qualified):
Due to the quality of the equipment itself damage, we will repair or replace parts.
Damage due to customer reasons, only charge the material cost for repair or replacement by the buyer. After the customer informed our company, we will put forward a propose within 24 hours, using the fastest way to resolve the issue the required components.

FAQ

1. Q: Are you a trading company or a manufacturer ?
A: We are a manufacturer, which has long experience in this industry.
2. Q: How can I get to your company ?
A: You can get a flight to Xinzheng Airport. We are just about 40- 50mins away from Xinzheng Airport.
3. Q: How long is your guarantee ?
A: One year(Calculated from the equipment arrives the customer’s side.). After this period we will definitely support you when needed. You will be welcome to contact us with any problem may happened.
4. Q: Will you send engineers to install the plant?
A: yes, but at an extra cost payable by the customer. Or you can get local contractors to do the commissioning and we send one supervising engineer.
5. Q: Do you have some foreign customers using your equipment?
A: yes, we have our company has established business relationships with customers in Russia, German, Slovakia, Ukraine, Vietnam, Pakistan, the Philippines, Indonesia, Thailand, Pakistan, Egypt ,Iraq, Jordan, Saudi Arabia, Syria, Libya etc.

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