Company Profile

Pre-Sales Service
* Inquiry and consulting support.
After-Sales Service
* Training how to install and function the machine.
* Engineers available to service machinery overseas.
* 12 months warranty and life spand service available.
* Flowchart and factory design.
* View our Factory.

Service

We always put the interests and quality of its clients first, insists the principle that there is no best but only better service. We will commit to provide quality products and improve on-site service and service after selling. Specific commitments are now as follows:
We will organize an experienced engineering team, managed by the Project Manager.
Ensure high-quality materials, excellent service provided to the user;
During the installation process, we will appoint a technical and installation supervision services at the scene.
We do debugging of stand-alone equipment and on-line debugging and commissioning test run to ensure normal operation of the project at full load conditions.
Supply the technical of your staff to ensure training of personnel to operate independently for free.
To ensure that once installation acceptance;
Within one month, to provide customers with qualified acceptance after completion of archive.
To ensure timely provision of equipment and accessories;
We have developed new products, new technology, will give priority to customers;
In the equipment’s warranty period (within 12 months of the date of commissioning qualified):
Due to the quality of the equipment itself damage, we will repair or replace parts.
Damage due to customer reasons, only charge the material cost for repair or replacement by the buyer. After the customer informed our company, we will put forward a propose within 24 hours, using the fastest way to resolve the issue the required components.
We are willing to supply good service on your business development.

FAQ

1. Q: How about the after service?
A: We have a strong team, special for after service. We can arrange engineers to do service for you. And we insist ‘Quality is Life’.
2.Q: Are you factory or trading company?
A: We are a factory in this field nearly 10 years; Welcome you come to China and have a visit.
3. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Henan Province; Please contact us directly if you would like to come for a visit and we will pick you up .
4. Q: How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality controlling from the beginning. We also promise 1 year guaranty, life-time technical support!
5. Q: why choose Our Machinery?
A: We are one of leader in this field(in China). Our quality products and service have enabled us to expand our market from china to more than 60 countries.

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